ACCESSIBILITY
Brampton On Stage values diversity and inclusiveness, and recognizes that enhancing access to goods and services provides increased opportunities for people of all ages and abilities. We are committed to offering an accessible, safe and barrier-free patron experience. We strive to not only to meet the requirements of the Accessibility for Ontarians with Disabilities Act
, but also to design spaces, programs and policies that ensure full access to all activities for all members of the community. Please contact the Box Office
before your visit to let us know how we can best accommodate you.
ACCESS BOS
AccessBOS (Brampton On Stage)
NEW! Enroll as an AccessBOS patron to enjoy a custom experience at any Brampton On Stage venue. Unique to Brampton On Stage, enrolled patrons will receive a free or discounted companion ticket (without an Access2 card); regular communication regarding accessibility news at Brampton On Stage; and personalized service by staff aware of your accessibility needs. Complete the online form
to become an AccessBOS patron. For assistance or more information, please contact accessbos@brampton.ca
.
JOIN NOW
Accessible Enrollment Form (Microsoft Word)
VENUE FEATURES
Accessible & Barrier-Free Seating
All venues are accessible to patrons using mobility devices with accessible and barrier-free seating; please advise the Box Office when purchasing tickets.
Accessible Washrooms & Baby Changing Stations
At The Rose, accessible washrooms are located on the left and right sides of the theatre on both floors. A baby changing station is available in the downstairs right accessible washrooms. There are also accessible washrooms in the Civic Centre for use by patrons at LBP, as well as a baby changing station in the main level washroom. There are no accessible washrooms at Cyril Clark.
Assistive Listening Devices
Devices may be obtained from the Box Office, free of charge at The Rose, LBP, and Cyril Clark.
Elevators at All Venues
An elevator is available at The Rose from the lobby at ground level to the balcony level, as well as from the parking garage to lobby. Ramped access is available at both main exterior entrances. Elevators are available at LBP in the Civic Centre from the lower level to the theatre level. Side exterior entrances are free from steps. Ramped access is available at the main entrance to the Civic Centre from Team Canada Drive. The theatre at Cyril Clark is one floor below grade with access by staircase. An elevator is available at Cyril Clark from the main entrance to the theatre on the lower level.
CUSTOMER SERVICE
Access 2 Card Program Partner
Brampton On Stage venues participate in the
Access2 Program
. Cardholders who purchase a ticket to an event at one of our venues, and who require the assistance of a support person can receive a ticket for that support person for free.
Early Admission
Early admission is available for patrons who require additional time to get to their seats. Speak to the Front of House staff upon arrival at the theatre.
Service Animals
Patrons are welcome to attend with service animals; please advise the Box Office when purchasing tickets.
Support at Transportation Drop-Off and Pick-Up Points
Assistance is available for patrons who require support to move from their transportation into the venue.
TTY User Ticket Purchase
Teletypewriter (TTY) or Text Telephone ticket purchase and event information 905-874-2130.
